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Zakat Questions Hotline

💬 12 Jul 2026: A brother struggling with addiction urgently needs temporary accommodation to stabilise. Application from Melbourne Region, VIC

💬 8 Jul 2026: A mother in Kununurra faces a Centrelink debt after her husband left and needs help with bills. Application from Perth Region, WA

❤️ 6 Jul 2026: $300 of Zakat distributed to a family facing eviction due to rent arrears in South Western Suburbs, NSW

💬 8 Jul 2026: A brother actively seeking work has no food at home and needs groceries urgently. Application from Northern Suburbs, VIC

❤️ 11 Jul 2026: $900 of Zakat distributed to a family facing eviction due to rent arrears in Western Suburbs, NSW

💬 10 Jul 2026: A single mother of three was not renewed by temporary housing and urgently needs accommodation. Application from Sydney Region, NSW

💬 8 Jul 2026: A brother recently divorced and homeless is seeking emergency accommodation and living expenses. Application from Sydney Region, NSW

💬 10 Jul 2026: A single mother of three was not renewed by temporary housing and urgently needs accommodation. Application from Sydney Region, NSW

❤️ 11 Jul 2026: $2,700 of Zakat distributed to a family facing eviction due to rent arrears in Western Suburbs, NSW

❤️ 6 Jul 2026: $658 of Zakat distributed to a Gaza-displaced family rebuilding in Australia in South Western Suburbs, NSW

💬 9 Jul 2026: A brother who is homeless and job-seeking needs bond and rent to secure accommodation. Application from Melbourne Region, VIC

💬 9 Jul 2026: A single mother of four who is a recent refugee with limited English needs help with rent, food, and utilities. Application from Sydney Region, NSW

💬 12 Jul 2026: A family of four with one income from Uber driving needs help with tax debt and utility bills. Application from Perth Region, WA

💬 9 Jul 2026: A brother living alone needs help with relocation costs to escape a stressful housing situation. Application from Melbourne Region, VIC

💬 9 Jul 2026: A student on a visa cannot afford her children's tuition or rent due to limited work hours. Application from Perth Region, WA

💬 10 Jul 2026: A brother facing eviction after losing his income needs urgent help with rent arrears. Application from Perth Region, WA

💬 12 Jul 2026: A sister escaping domestic violence after 35 years needs help with electricity debt. Application from Sydney Region, NSW

❤️ 11 Jul 2026: $1,000 of Zakat distributed to a refugee family with young children in Sydney Region, NSW

❤️ 6 Jul 2026: $1,000 of Zakat distributed to a single mother fleeing domestic violence in Sydney Region, NSW

💬 25 Jun 2026: A mother of five young children is struggling with bills after her husband was detained. Application from South Western Suburbs, NSW

💬 10 Jul 2026: A single mother of three children cannot afford urgent hot water system replacement. Application from Tasmania

💬 8 Jul 2026: A family facing eviction needs urgent help with bond and rent in advance for new accommodation. Application from Melbourne Region, VIC

💬 8 Jul 2026: A brother unemployed since arriving in Australia is struggling with accommodation and basic expenses. Application from Sydney Region, NSW

💬 24 Jun 2026: A widow living alone fell behind on rent and car payments after asthma reduced her income. Application from South Western Suburbs, NSW

💬 22 Jun 2026: A mother of four fell behind on rent after her husband stopped contributing and needs help repaying family debts. Application from Western Suburbs, NSW

❤️ 6 Jul 2026: $3,827 of Zakat distributed to a sister facing health challenges and eviction in South Western Suburbs, NSW

❤️ 11 Jul 2026: $3,000 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

❤️ 11 Jul 2026: $1,015 of Zakat distributed to a Gaza-displaced family rebuilding in Australia in Sydney Region, NSW

💬 15 Jun 2026: A single mother of four on a bridging visa needs a heater and food to support her children. Application from Sydney Region, NSW

❤️ 11 Jul 2026: $1,500 of Zakat distributed to a family in financial hardship in Sydney Region, NSW

💬 10 Jul 2026: A brother recently arrived in Melbourne is homeless with no income and needs food and shelter. Application from Inner City Suburbs, VIC

When Mobility Becomes a Luxury

January 6, 2026

Zainab stared out the window at the street below, knowing she would never walk down it again.

Six months ago, she had fled conflict and spent years in refugee camps, dreaming of reaching safety. She imagined Australia as a place where she could finally rest, finally heal, finally live. Her husband came with her, and they held onto hope that the worst was behind them.

Then her body betrayed her in ways she hadn't anticipated.

The chronic injuries from years of crisis and instability had taken their toll. Her mobility became severely limited. Now she is confined to a wheelchair, dependent on her husband for almost everything, and he is struggling with his own health issues. The doctors are clear about what she needs, but her community cannot provide it alone.

When she needs to leave the house, every journey requires a wheelchair accessible taxi. There are no free options, no public transport solutions that work for her. Each appointment, each medical checkup, each necessity costs money they don't have. She's on Centrelink, living on payments designed for basic survival, not for the specialised mobility support she desperately needs.

Zainab is socially isolated in a way that goes beyond loneliness. She cannot move independently. She cannot access community. She cannot participate in the ordinary life that newly arrived refugees are already struggling to build. She is trapped, not by walls, but by poverty and disability in a society that wasn't built to support people like her.

Her husband tries to help, but he is exhausted and struggling with his own health. They are a couple in their late fifties, newly arrived in a country they don't fully understand yet, facing health crises that threaten to destroy any chance of building the life they came to find.

When Zainab reached out to the National Zakat Foundation, she was reaching out with a specific, urgent need. Her health crisis is real. Her disability is real. Her isolation is real. And the financial barriers to even basic healthcare and mobility are very real.

Your Zakat. Her Right.

With local Zakat support, Zainab was able to access some of the mobility and healthcare support she desperately needed. The assistance meant she didn't have to choose between medication and food. It meant she could attend medical appointments without calculating if the taxi fare was worth the cost. It meant her basic needs were recognised as legitimate and important by her community.

Because of local Zakat, Zainab learned that even in her most vulnerable moment, as a refugee facing disability and health crisis, her community saw her and chose to support her.

Names and places may have been changed to protect the identity of clients where appropriate.

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