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Zakat Questions Hotline

💬 11 May 2026: A client waiting for NDIS access needs support with functional capacity assessment costs. Application from South East Queensland, QLD

💬 11 May 2026: A father unable to work is seeking help with Islamic Studies tuition for his young daughter. Application from South Western Suburbs, NSW

💬 12 May 2026: A brother with unmedicated mental health conditions lost his job and urgently needs rent and food. Application from Melbourne Region, VIC

❤️ 8 May 2026: $1,100 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 10 May 2026: A young carer supporting two siblings after losing both parents needs food, medication, and essentials. Application from Melbourne Region, VIC

💬 8 May 2026: A brother recovering from injury cannot afford rent while unable to work this winter. Application from Northern Suburbs, VIC

💬 12 May 2026: A brother on a bridging visa with health issues needs help with rent arrears while seeking suitable work. Application from Sydney Region, NSW

💬 9 May 2026: A brother recovering from surgery and grieving the loss of his newborn needs help with rent and medical bills. Application from Perth Region, WA

❤️ 6 May 2026: $1,700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 12 May 2026: A father seeking work cares for two children and his unwell wife but cannot afford essentials after paying rent. Application from Sydney Region, NSW

💬 11 May 2026: An Australian citizen stranded in Egypt after theft and superannuation delays needs urgent financial help. Application from Sydney Region, NSW

💬 11 May 2026: A father caring for his son with schizophrenia needs help with rent, food, and medication. Application from Sydney Region, NSW

💬 11 May 2026: A brother on a bridging visa unable to access Centrelink needs help with rent and bills. Application from Melbourne Region, VIC

💬 11 May 2026: A brother barred from work for five years needs urgent help with rent, food, and dental care. Application from South East Queensland, QLD

💬 12 May 2026: A mother separated from her children needs rent and counselling while working toward reunification. Application from Melbourne Region, VIC

💬 8 May 2026: A student caring for siblings needs help to cover food and groceries. Application from South Western Suburbs, NSW

❤️ 8 May 2026: $500 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 8 May 2026: A mother of nine fleeing domestic violence cannot afford rent, medical care, or essentials for her children. Application from Sydney Region, NSW

💬 11 May 2026: A family in Liverpool is seeking assistance with Quran class fees for their child. Application from South Western Suburbs, NSW

💬 12 May 2026: A single mother of three from Afghanistan on Centrelink needs help with dental treatment. Application from Sydney Region, NSW

💬 12 May 2026: An elderly sister living alone on a pension needs couches and household essentials. Application from Melbourne Region, VIC

💬 10 May 2026: A new mother in severe dental pain needs food, rent assistance, and car repairs for her family. Application from Sydney Region, NSW

💬 12 May 2026: An elderly couple with no income and serious health concerns need food and clothing urgently. Application from Sydney Region, NSW

💬 11 May 2026: A brother is struggling to cover food, medication, and utility bills. Application from South Western Suburbs, NSW

💬 11 May 2026: A mother of three expecting her fourth child needs groceries after debt repayments take her Centrelink income. Application from Sydney Region, NSW

💬 8 May 2026: A father struggling as a new arrival to Australia needs help with rent arrears and utilities. Application from Perth Region, WA

💬 9 May 2026: A single mother with no work rights and severe diabetes cannot afford rent, food, or medication. Application from Sydney Region, NSW

❤️ 8 May 2026: $10,000 of Zakat distributed to a brother in financial hardship in Sydney Region, NSW

💬 8 May 2026: A family of five with limited income is struggling to cover rent and replace essential appliances. Application from South Western Suburbs, NSW

💬 12 May 2026: A pregnant mother with an unwell husband urgently needs rent deposit and baby essentials. Application from Sydney Region, NSW

💬 10 May 2026: A mother in housing with an incarcerated son needs help with overdue bills and groceries. Application from Western Suburbs, NSW

💬 11 May 2026: A brother managing type 2 diabetes needs food vouchers to afford appropriate meals. Application from Sydney Region, NSW

💬 12 May 2026: A mother of four caring full-time for her son with disability needs help with Centrelink debt. Application from Perth Region, WA

💬 12 May 2026: A mother of five fled domestic violence and needs housing to reunite with her children. Application from Sydney Region, NSW

💬 12 May 2026: A widower caring for four children cannot work and needs help with outstanding bills. Application from Melbourne Region, VIC

💬 11 May 2026: A mother of two left with nothing after divorce and bills needs groceries and essentials. Application from Sydney Region, NSW

💬 9 May 2026: A mother of five fleeing domestic violence urgently needs safe housing for her children. Application from Sydney Region, NSW

💬 11 May 2026: A brother injured at work awaiting WorkCover cannot afford rent, food, or medical treatment. Application from Adelaide Region, SA

❤️ 6 May 2026: $4,611 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

On the run

May 6, 2021

"Salam sister Thank you for your generous help, in getting me these vouchers .. You have helped me in these tough times may Allah reward you and your loved ones in this holy month of ramadan and protect you .. Salam sister ramadan moubarak x"

This was a message from Clara when we assisted her this Ramadan.

This is Clara's story.

Clara is a revert. A single mum with an autistic daughter.

Her story is one that is a nightmare for many. A victim of violence not only by her partner, but also by her own family. She has been on the run for 14 months now, and will likely be on the run for a while. A real story of a sister who is bounced around in the system, living week to week not knowing when she will be on the street or when she will have food for her daughter.

Clara was referred to NZF by a non-Muslim organisation who was assisting her with housing for the past few months, but are unable to do so for much longer. Subhan Allah it took our case worker a few days to understand everything that was going on with Clara. Her partner had tricked her into taking all their Centrelink payments, and also took away their car. He filed a case with the police of her being negligent towards their daughter and being mentally unstable. After speaking to her current case worker at the other organisation, we came to understand this was not true, however, her partner collaborated with her family to frame her. When she tried to resolve things with her family, they turned abusive towards her, with her own sister physically injuring her. When she reported this to the police, her family claimed she tried to self-harm herself and she got referred to a mental health specialist. She got reported again by her family for being negligent towards her daughter, and she lost custody. Her partner got custody of her daughter and started to make things worse for her. Clara could see her daugher losing weight, and her autism was getting worse.

Clara could not rely on the system and ran away with her daughter into hiding.

For months she lived in refuges with the homeless so her family could not find her, using fake names and trying to stay under the radar until her daughter was really sick and she needed to take her to hospital. This was when she was referred to another organisation, who helped her move states as the best way for her to try and get a new lease on life.

Clara currently has multiple legal issues she needs to resolve, get access back to the Centrelink payments for her daughter, which are still going to her partner. She also needs funds to find a place to live, look after her daughter and be able to put food on their table. Despite all this, when we spoke to Clara, she just asked for food vouchers as this was her main concern at the moment. Putting food on the table for her daughter.

Of course, we assisted, and her response was

"Salam sister Thank you for your generous help, in getting me these vouchers .. You have helped me in these tough times may Allah reward you and your loved ones in this holy month of ramadan and protect you .. Salam sister ramadan moubarak x"

SubhanAllah, after all this, she is still grateful and shows gratitude without demanding more assistance.

Nevertheless, we will be working closely with Clara through our Healing Forward and Brighter Futures program to get her through this patch of her life so she can come out on the other side standing on her own two feet with her beautiful daughter.

Thank you for paying your Zakat locally. It is through your Zakat that we, as a community, are able to provide peope like Clara with a safety net, when it seems like the world is against them.

Names and places may have been changed to protect the identity of clients where appropriate.

Everlasting Embrace (New Muslims)

Helping new Muslims grow in faith and Muslim identity.

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