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Zakat Questions Hotline

💬 6 May 2026: A brother with ongoing health issues unable to find work needs urgent rent assistance. Application from Melbourne Region, VIC

❤️ 6 May 2026: $1,700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 5 May 2026: A mother diagnosed with breast cancer on Centrelink needs help with medical costs. Application from Sydney Region, NSW

💬 7 May 2026: A family referred by community members is struggling to afford halal meat and food. Application from Melbourne Region, VIC

💬 7 May 2026: A single mother lost her casual job and needs help with groceries while searching for work. Application from Western Suburbs, VIC

💬 5 May 2026: A sister fleeing family violence is homeless with no income and urgently needs safe accommodation. Application from Melbourne Region, VIC

💬 5 May 2026: A single mother unemployed and on family payment needs help with utilities, car registration, and food. Application from South East Queensland, QLD

💬 5 May 2026: A refugee studying to recognise his overseas medical qualifications needs help with tuition and living costs. Application from Sydney Region, NSW

💬 5 May 2026: A refugee family is seeking support to meet their basic living needs. Application from Sydney Region, NSW

❤️ 6 May 2026: $4,611 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 6 May 2026: A brother who lost his job after his car was stolen needs help with rent and bills while awaiting visa renewal. Application from Melbourne Region, VIC

💬 7 May 2026: A family is struggling to cover rent, food, and essential supplies for their children. Application from Sydney Region, NSW

💬 5 May 2026: A refugee struggling with daily living expenses seeks support to meet basic needs. Application from Sydney Region, NSW

💬 8 May 2026: A mother of four caring for her mother with cancer needs food and Eid clothes for her children. Application from Sydney Region, NSW

💬 5 May 2026: A mother supporting two children while her husband is stranded overseas cannot pay utility bills. Application from Adelaide Region, SA

💬 8 May 2026: A brother caring for siblings urgently needs assistance with food and groceries. Application from South Western Suburbs, NSW

💬 5 May 2026: A single mother with limited income is struggling to cover rent for her family. Application from Melbourne Region, VIC

💬 6 May 2026: A mother on disability pension caring for her injured son needs help with food and utilities. Application from Sydney Region, NSW

❤️ 8 May 2026: $10,000 of Zakat distributed to a brother in financial hardship in Sydney Region, NSW

💬 8 May 2026: A sister fleeing domestic violence on a temporary visa urgently needs shelter and food. Application from Sydney Region, NSW

💬 6 May 2026: A single mother caring for a son with special needs cannot work and urgently needs housing. Application from South East Queensland, QLD

💬 5 May 2026: A Palestinian refugee sister is struggling to afford daily living expenses. Application from Sydney Region, NSW

❤️ 8 May 2026: $1,100 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 5 May 2026: A brother who lost his job faces eviction due to rent arrears and cannot afford food or bills. Application from Perth Region, WA

💬 6 May 2026: A mother of three on an asylum seeker visa with no work rights needs car registration. Application from Sydney Region, NSW

💬 5 May 2026: A brother involved in a car accident cannot afford repairs and needs transport assistance. Application from Sydney Region, NSW

💬 7 May 2026: A brother injured at work awaiting compensation cannot afford urgent dental treatment after extractions. Application from Sydney Region, NSW

💬 7 May 2026: A mother of three on a student visa is struggling with rent, school fees, and insurance costs. Application from South Western Suburbs, NSW

💬 8 May 2026: A family of new arrivals struggling with low income needs help with overdue rent and utilities. Application from Perth Region, WA

❤️ 8 May 2026: $500 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 6 May 2026: A mother who fled domestic violence in April needs help with food and basic household essentials. Application from Sydney Region, NSW

💬 6 May 2026: A single mother of three on a protection visa cannot work after a car accident and needs help with essentials. Application from Sydney Region, NSW

💬 5 May 2026: A mother of four children including a newborn faces eviction and needs rent assistance. Application from Sydney Region, NSW

💬 5 May 2026: A single mother caring for two children and her elderly mother cannot afford her divorce fee. Application from Western Suburbs, NSW

💬 6 May 2026: A brother without fuel or funds needs help with phone bills and basic expenses. Application from Sydney Region, NSW

💬 5 May 2026: A single brother with skin conditions and language barriers needs medical care and living expenses. Application from Melbourne Region, VIC

💬 6 May 2026: A family of six with no work rights due to visa restrictions urgently needs rent and groceries. Application from Adelaide Region, SA

💬 9 May 2026: A mother of five fleeing domestic violence needs emergency accommodation and essentials. Application from Sydney Region, NSW

💬 6 May 2026: A brother who is mute and hearing impaired needs help with urologist fees. Application from Sydney Region, NSW

💬 6 May 2026: A mother of two caring for her husband in a nursing home needs help with rent. Application from Sydney Region, NSW

💬 7 May 2026: A brother made homeless and unable to work urgently needs accommodation. Application from Melbourne Region, VIC

💬 8 May 2026: A brother injured and unable to work needs urgent help with rent and transport costs. Application from Northern Suburbs, VIC

💬 6 May 2026: A father with young children recently arrived from Iraq needs emergency accommodation after a dispute. Application from South Western Suburbs, NSW

💬 5 May 2026: A refugee sister struggling with high living costs needs support with daily expenses. Application from Sydney Region, NSW

💬 6 May 2026: A brother seeking rehabilitation treatment is unable to work and needs groceries and bills covered. Application from Melbourne Region, VIC

💬 8 May 2026: A mother of nine fleeing domestic violence on Centrelink cannot afford rent, medical care, or essentials. Application from Sydney Region, NSW

💬 8 May 2026: A family of five on pension with limited income is struggling to pay rent and replace appliances. Application from South Western Suburbs, NSW

💬 6 May 2026: A single mother fleeing domestic violence on a bridging visa needs help with rent, utilities, and food. Application from Sydney Region, NSW

Leaving home to provide a better future for her kids

April 14, 2022

Ilham is a single mother of two children who was living with her mother back in her home country. Although Ilham is not particular wealthy, she was a hard worker who ensured that she could give her children the best opportunities in life. Before she came to Australia, she worked alone and made enough to get by every month. As a parent, she dreamt of getting her children the best quality of life possible, but despite all her hard work, she was barely making enough money to afford the tuition fees for her children.

One time, Ilham heard about the prospects of working as a fruit picker on farms in Australia. She knew of some friends who were making upto $300 a day and she could not let go of this thought knowing that it would give her children a change in life that they deserved. So she applied for a working visa and got accepted, but this meant making some tough decisions for the future. Ilham planned to leave her children with her mother and travel to Australia for 3 months to earn an additional income. The farm would cover the cost of her flight tickets to and from Australia, as well as provide accommodation for all workers, which made it easier for her to accept the opportunity.

Unfortunately, once Ilham started work in Australia, she discovered she had servere allergies to the fruits she was working with. She tried to persevere through it but she ended up in hospital due to severe breathing issues and had to stop working immediately. The farm suggested that she should go back home while they could still cover cost of her flight tickets. However, leaving the country in the height of the COVID pandemic meant that she would need to undergo a 2-week quarantine which she could not afford.

This would be the end of her work here in Australia but Ilham knew she couldn't return empty handed to a family who was promised that this trip would change their lives for them. Ilham needed to find alternative work and accommodation for the next few months before her visa expires. During this time, she turned to NZF who has been able to assist her with financial aid and Essentials Vouchers while she secured a new job.

Ilham's story is a reality that many Muslims on working visas face in Australia. What would you have done in such a situation?

Names and places may have been changed to protect the identity of clients where appropriate.

Essentials Vouchers

The Essentials Vouchers program is designed to assist Muslims in need in Australia who are experiencing financial difficulties and are unable to afford daily essentials due to a variety of reasons such as unemployment, homelessness, other critical expenses etc.

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