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Zakat Questions Hotline

💬 5 May 2026: A single brother with skin conditions and language barriers needs medical care and living expenses. Application from Melbourne Region, VIC

❤️ 8 May 2026: $500 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 5 May 2026: A refugee studying to recognise his overseas medical qualifications needs help with tuition and living costs. Application from Sydney Region, NSW

💬 6 May 2026: A mother who fled domestic violence in April needs help with food and basic household essentials. Application from Sydney Region, NSW

💬 8 May 2026: A family of five on pension with limited income is struggling to pay rent and replace appliances. Application from South Western Suburbs, NSW

💬 8 May 2026: A sister fleeing domestic violence on a temporary visa urgently needs shelter and food. Application from Sydney Region, NSW

❤️ 6 May 2026: $4,611 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 6 May 2026: A brother who lost his job after his car was stolen needs help with rent and bills while awaiting visa renewal. Application from Melbourne Region, VIC

💬 9 May 2026: A mother of five fleeing domestic violence needs emergency accommodation and essentials. Application from Sydney Region, NSW

💬 5 May 2026: A refugee family is seeking support to meet their basic living needs. Application from Sydney Region, NSW

💬 5 May 2026: A brother who lost his job faces eviction due to rent arrears and cannot afford food or bills. Application from Perth Region, WA

💬 8 May 2026: A family of new arrivals struggling with low income needs help with overdue rent and utilities. Application from Perth Region, WA

💬 5 May 2026: A single mother caring for two children and her elderly mother cannot afford her divorce fee. Application from Western Suburbs, NSW

💬 7 May 2026: A family referred by community members is struggling to afford halal meat and food. Application from Melbourne Region, VIC

💬 6 May 2026: A father with young children recently arrived from Iraq needs emergency accommodation after a dispute. Application from South Western Suburbs, NSW

💬 6 May 2026: A single mother of three on a protection visa cannot work after a car accident and needs help with essentials. Application from Sydney Region, NSW

❤️ 8 May 2026: $10,000 of Zakat distributed to a brother in financial hardship in Sydney Region, NSW

💬 8 May 2026: A brother injured and unable to work needs urgent help with rent and transport costs. Application from Northern Suburbs, VIC

❤️ 6 May 2026: $1,700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 5 May 2026: A single mother with limited income is struggling to cover rent for her family. Application from Melbourne Region, VIC

💬 5 May 2026: A mother diagnosed with breast cancer on Centrelink needs help with medical costs. Application from Sydney Region, NSW

💬 5 May 2026: A mother of four children including a newborn faces eviction and needs rent assistance. Application from Sydney Region, NSW

💬 6 May 2026: A single mother fleeing domestic violence on a bridging visa needs help with rent, utilities, and food. Application from Sydney Region, NSW

💬 6 May 2026: A mother of two caring for her husband in a nursing home needs help with rent. Application from Sydney Region, NSW

💬 8 May 2026: A mother of four caring for her mother with cancer needs food and Eid clothes for her children. Application from Sydney Region, NSW

💬 6 May 2026: A single mother caring for a son with special needs cannot work and urgently needs housing. Application from South East Queensland, QLD

💬 5 May 2026: A refugee sister struggling with high living costs needs support with daily expenses. Application from Sydney Region, NSW

💬 6 May 2026: A mother of three on an asylum seeker visa with no work rights needs car registration. Application from Sydney Region, NSW

💬 6 May 2026: A mother on disability pension caring for her injured son needs help with food and utilities. Application from Sydney Region, NSW

💬 6 May 2026: A brother without fuel or funds needs help with phone bills and basic expenses. Application from Sydney Region, NSW

💬 5 May 2026: A Palestinian refugee sister is struggling to afford daily living expenses. Application from Sydney Region, NSW

💬 6 May 2026: A brother seeking rehabilitation treatment is unable to work and needs groceries and bills covered. Application from Melbourne Region, VIC

💬 7 May 2026: A brother made homeless and unable to work urgently needs accommodation. Application from Melbourne Region, VIC

❤️ 8 May 2026: $1,100 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 5 May 2026: A refugee struggling with daily living expenses seeks support to meet basic needs. Application from Sydney Region, NSW

💬 5 May 2026: A mother supporting two children while her husband is stranded overseas cannot pay utility bills. Application from Adelaide Region, SA

💬 5 May 2026: A single mother unemployed and on family payment needs help with utilities, car registration, and food. Application from South East Queensland, QLD

💬 7 May 2026: A family is struggling to cover rent, food, and essential supplies for their children. Application from Sydney Region, NSW

💬 6 May 2026: A brother who is mute and hearing impaired needs help with urologist fees. Application from Sydney Region, NSW

💬 7 May 2026: A single mother lost her casual job and needs help with groceries while searching for work. Application from Western Suburbs, VIC

💬 8 May 2026: A mother of nine fleeing domestic violence on Centrelink cannot afford rent, medical care, or essentials. Application from Sydney Region, NSW

💬 7 May 2026: A mother of three on a student visa is struggling with rent, school fees, and insurance costs. Application from South Western Suburbs, NSW

💬 8 May 2026: A brother caring for siblings urgently needs assistance with food and groceries. Application from South Western Suburbs, NSW

💬 6 May 2026: A brother with ongoing health issues unable to find work needs urgent rent assistance. Application from Melbourne Region, VIC

💬 5 May 2026: A brother involved in a car accident cannot afford repairs and needs transport assistance. Application from Sydney Region, NSW

💬 6 May 2026: A family of six with no work rights due to visa restrictions urgently needs rent and groceries. Application from Adelaide Region, SA

💬 5 May 2026: A sister fleeing family violence is homeless with no income and urgently needs safe accommodation. Application from Melbourne Region, VIC

💬 7 May 2026: A brother injured at work awaiting compensation cannot afford urgent dental treatment after extractions. Application from Sydney Region, NSW

Starting Over After Displacement

April 14, 2025

When Ayman and his wife Sumaya arrived in Australia from Gaza last year with their three young children, they came with nothing. Like many new arrivals from war-torn regions, they were unfamiliar with the systems and services available in Australia.

Upon arrival, they received a one-off settlement payment and were placed on NZF’s six-month Gaza Assistance Program to help them settle and rebuild. At the time, they fell under two categories of Zakat, ‘the poor’ having no assets or income and ‘the wayfarer’, as they were travellers unable to return to their homeland.

Since then, their circumstances have changed, but challenges remain. Ayman and Sumaya are now on a bridging visa and attending English classes at TAFE. Ayman recently began working, having to drive over an hour each way to support his family. His earnings from four days of work around $448 per week helped them stay afloat.

However, Ayman was unaware that he could only drive on his Palestinian driver’s licence for six months. Once it expired, he lost access to his car and has had to rely on a friend for lifts to work, this wasn’t always consistent. As a result, he’s had to reduce his work to just two days a week, cutting their already limited income in half.

Although they’ve tried their best to keep up with rent and bills, the family recently fell into three weeks of rent arrears, totalling $1,770, and have an overdue water bill of $300. With a family of five, reduced income, and no access to reliable transport, even providing basic lunchbox food and household essentials has become difficult.

Their current financial assessment showed they were at a deficit of $3699. When they reached out to NZF again, it was clear that while they’ve made progress, they now fall under the “Needy” category of Zakat, those who have some income but still cannot meet their basic needs.

Thanks to your Zakat, NZF was able to step in and help. The rent arrears and overdue water bill have now been covered, easing the pressure on the family and allowing them to continue working towards stability and independence.

Zakat is not just charity, it is a right. For families like Ayman's, it’s the support they need to keep going when life takes an unexpected turn.

Names and places may have been changed to protect the identity of clients where appropriate.

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