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Zakat Questions Hotline

❤️ 6 May 2026: $1,700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 11 May 2026: A brother is struggling to cover food, medication, and utility bills. Application from South Western Suburbs, NSW

💬 10 May 2026: A new mother in severe dental pain needs food, rent assistance, and car repairs for her family. Application from Sydney Region, NSW

💬 10 May 2026: A mother in housing with an incarcerated son needs help with overdue bills and groceries. Application from Western Suburbs, NSW

❤️ 8 May 2026: $500 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 12 May 2026: A pregnant mother with an unwell husband urgently needs rent deposit and baby essentials. Application from Sydney Region, NSW

💬 8 May 2026: A father struggling as a new arrival to Australia needs help with rent arrears and utilities. Application from Perth Region, WA

💬 11 May 2026: A family in Liverpool is seeking assistance with Quran class fees for their child. Application from South Western Suburbs, NSW

💬 8 May 2026: A student caring for siblings needs help to cover food and groceries. Application from South Western Suburbs, NSW

💬 12 May 2026: An elderly couple with no income and serious health concerns need food and clothing urgently. Application from Sydney Region, NSW

💬 9 May 2026: A single mother with no work rights and severe diabetes cannot afford rent, food, or medication. Application from Sydney Region, NSW

💬 9 May 2026: A mother of five fleeing domestic violence urgently needs safe housing for her children. Application from Sydney Region, NSW

💬 11 May 2026: A father caring for his son with schizophrenia needs help with rent, food, and medication. Application from Sydney Region, NSW

💬 11 May 2026: A brother managing type 2 diabetes needs food vouchers to afford appropriate meals. Application from Sydney Region, NSW

💬 9 May 2026: A brother recovering from surgery and grieving the loss of his newborn needs help with rent and medical bills. Application from Perth Region, WA

💬 12 May 2026: A mother of four caring full-time for her son with disability needs help with Centrelink debt. Application from Perth Region, WA

💬 8 May 2026: A mother of nine fleeing domestic violence cannot afford rent, medical care, or essentials for her children. Application from Sydney Region, NSW

💬 11 May 2026: A mother of two left with nothing after divorce and bills needs groceries and essentials. Application from Sydney Region, NSW

💬 12 May 2026: A brother with unmedicated mental health conditions lost his job and urgently needs rent and food. Application from Melbourne Region, VIC

💬 12 May 2026: A brother on a bridging visa with health issues needs help with rent arrears while seeking suitable work. Application from Sydney Region, NSW

💬 11 May 2026: A brother injured at work awaiting WorkCover cannot afford rent, food, or medical treatment. Application from Adelaide Region, SA

💬 12 May 2026: A mother of five fled domestic violence and needs housing to reunite with her children. Application from Sydney Region, NSW

💬 11 May 2026: A brother barred from work for five years needs urgent help with rent, food, and dental care. Application from South East Queensland, QLD

💬 11 May 2026: A mother of three expecting her fourth child needs groceries after debt repayments take her Centrelink income. Application from Sydney Region, NSW

💬 11 May 2026: A client waiting for NDIS access needs support with functional capacity assessment costs. Application from South East Queensland, QLD

💬 10 May 2026: A young carer supporting two siblings after losing both parents needs food, medication, and essentials. Application from Melbourne Region, VIC

❤️ 6 May 2026: $4,611 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 11 May 2026: A brother on a bridging visa unable to access Centrelink needs help with rent and bills. Application from Melbourne Region, VIC

💬 11 May 2026: An Australian citizen stranded in Egypt after theft and superannuation delays needs urgent financial help. Application from Sydney Region, NSW

💬 12 May 2026: A single mother of three from Afghanistan on Centrelink needs help with dental treatment. Application from Sydney Region, NSW

💬 8 May 2026: A brother recovering from injury cannot afford rent while unable to work this winter. Application from Northern Suburbs, VIC

💬 12 May 2026: An elderly sister living alone on a pension needs couches and household essentials. Application from Melbourne Region, VIC

💬 12 May 2026: A mother separated from her children needs rent and counselling while working toward reunification. Application from Melbourne Region, VIC

💬 12 May 2026: A widower caring for four children cannot work and needs help with outstanding bills. Application from Melbourne Region, VIC

💬 8 May 2026: A family of five with limited income is struggling to cover rent and replace essential appliances. Application from South Western Suburbs, NSW

💬 12 May 2026: A father seeking work cares for two children and his unwell wife but cannot afford essentials after paying rent. Application from Sydney Region, NSW

💬 11 May 2026: A father unable to work is seeking help with Islamic Studies tuition for his young daughter. Application from South Western Suburbs, NSW

❤️ 8 May 2026: $1,100 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

❤️ 8 May 2026: $10,000 of Zakat distributed to a brother in financial hardship in Sydney Region, NSW

Starting Over After Displacement

April 14, 2025

When Ayman and his wife Sumaya arrived in Australia from Gaza last year with their three young children, they came with nothing. Like many new arrivals from war-torn regions, they were unfamiliar with the systems and services available in Australia.

Upon arrival, they received a one-off settlement payment and were placed on NZF’s six-month Gaza Assistance Program to help them settle and rebuild. At the time, they fell under two categories of Zakat, ‘the poor’ having no assets or income and ‘the wayfarer’, as they were travellers unable to return to their homeland.

Since then, their circumstances have changed, but challenges remain. Ayman and Sumaya are now on a bridging visa and attending English classes at TAFE. Ayman recently began working, having to drive over an hour each way to support his family. His earnings from four days of work around $448 per week helped them stay afloat.

However, Ayman was unaware that he could only drive on his Palestinian driver’s licence for six months. Once it expired, he lost access to his car and has had to rely on a friend for lifts to work, this wasn’t always consistent. As a result, he’s had to reduce his work to just two days a week, cutting their already limited income in half.

Although they’ve tried their best to keep up with rent and bills, the family recently fell into three weeks of rent arrears, totalling $1,770, and have an overdue water bill of $300. With a family of five, reduced income, and no access to reliable transport, even providing basic lunchbox food and household essentials has become difficult.

Their current financial assessment showed they were at a deficit of $3699. When they reached out to NZF again, it was clear that while they’ve made progress, they now fall under the “Needy” category of Zakat, those who have some income but still cannot meet their basic needs.

Thanks to your Zakat, NZF was able to step in and help. The rent arrears and overdue water bill have now been covered, easing the pressure on the family and allowing them to continue working towards stability and independence.

Zakat is not just charity, it is a right. For families like Ayman's, it’s the support they need to keep going when life takes an unexpected turn.

Names and places may have been changed to protect the identity of clients where appropriate.

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