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Zakat Questions Hotline

💬 24 Jul 2026: A mother unable to afford her daughter's $7000 throat surgery seeks medical assistance. Application from Melbourne Region, VIC

❤️ 23 Jul 2026: $1,200 of Zakat distributed to a family facing eviction due to rent arrears in Perth Region, WA

💬 25 Jul 2026: A single mother waiting for Centrelink approval needs help with rent and food for her children. Application from Sydney Region, NSW

💬 27 Jul 2026: A brother on a bridging visa with health issues needs rent, medical care, and groceries. Application from Australia

❤️ 24 Jul 2026: $2,400 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

💬 23 Jul 2026: A widowed father of four including an infant cannot afford utilities, food, or school supplies. Application from Western Suburbs, NSW

❤️ 23 Jul 2026: $700 of Zakat distributed to a single sister facing eviction due to rent arrears in South Western Suburbs, NSW

❤️ 23 Jul 2026: $700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 26 Jul 2026: A family struggling with debt has reached breaking point and cannot afford household expenses. Application from Sydney Region, NSW

💬 23 Jul 2026: A single mother and recent revert needs to clear rent arrears and bond to move her children to a larger home. Application from Sydney Region, NSW

💬 23 Jul 2026: A divorced mother unable to work due to illness needs help covering Quran classes for her children. Application from Sydney Region, NSW

❤️ 23 Jul 2026: $800 of Zakat distributed to a family in financial hardship in Adelaide Region, SA

❤️ 21 Jul 2026: $1,800 of Zakat distributed to an elderly pensioner in financial hardship in South Western Suburbs, NSW

❤️ 24 Jul 2026: $1,300 of Zakat distributed to a brother facing health challenges and unemployment in Northern Suburbs, VIC

❤️ 23 Jul 2026: $1,480 of Zakat distributed to a single mother fleeing domestic violence in Sydney Region, NSW

💬 1 Jul 2026: A brother with end stage kidney disease on dialysis cannot work due to his visa and needs rent and bills. Application from Northern Suburbs, VIC

❤️ 24 Jul 2026: $700 of Zakat distributed to a brother facing health challenges and unemployment in Northern Suburbs, VIC

❤️ 22 Jul 2026: $2,500 of Zakat distributed to a family with a member with disability in Melbourne Region, VIC

💬 24 Jul 2026: A family on a bridging visa needs rent, food, and essentials after the father's injury left them unable to work. Application from Melbourne Region, VIC

💬 20 Jul 2026: A single mother of two resigned due to workplace harassment and needs rent and groceries. Application from Sydney Region, NSW

💬 15 Jul 2026: A father and new migrant with healthcare qualifications needs rent while driving Uber and seeking stable work. Application from Melbourne Region, VIC

💬 27 Jul 2026: A family has fallen behind on rent and electricity and needs urgent help with bills. Application from South East Queensland, QLD

❤️ 23 Jul 2026: $1,000 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

💬 25 Jul 2026: A brother recently terminated from work is in arrears for rent and utilities while awaiting Centrelink. Application from Sydney Region, NSW

💬 27 Jul 2026: A brother who recently left his job has no support network and urgently needs assistance. Application from Melbourne Region, VIC

💬 16 Jul 2026: An elderly couple on bridging visas with no income need bond payment for housing. Application from South Western Suburbs, NSW

❤️ 22 Jul 2026: $1,000 of Zakat distributed to a Gaza-displaced family rebuilding in Australia in Sydney Region, NSW

💬 23 Jul 2026: A single father of three girls in his care fell behind on rent while furnishing their new home. Application from South East Queensland, QLD

💬 23 Jul 2026: A mother whose son has leukaemia is struggling to afford rent and daily expenses. Application from Sydney Region, NSW

💬 24 Jul 2026: A mother with three young children needs help with clothing and food essentials. Application from Sydney Region, NSW

❤️ 24 Jul 2026: $1,200 of Zakat distributed to a single mother in financial hardship in Sydney Region, NSW

💬 26 Jul 2026: A brother undergoing cancer treatment needs protein-rich food, medicine, and transport. Application from Melbourne Region, VIC

💬 27 Jul 2026: A brother without local support recently left his job and urgently needs assistance. Application from Melbourne Region, VIC

💬 27 Jul 2026: A divorced mother seeking asylum cannot work or access Centrelink and needs help with living expenses. Application from Melbourne Region, VIC

❤️ 23 Jul 2026: $3,000 of Zakat distributed to a family in financial hardship in Melbourne Region, VIC

💬 23 Jul 2026: A brother with a rare medical condition unable to work needs help with rent, bills, and debt. Application from Melbourne Region, VIC

❤️ 23 Jul 2026: $700 of Zakat distributed to a brother facing health challenges and unemployment in Melbourne Region, VIC

❤️ 23 Jul 2026: $1,000 of Zakat distributed to a single mother in financial hardship in South Western Suburbs, NSW

💬 23 Jul 2026: A mother with arthritis and mental health issues needs help with visa fees to reunite with her son. Application from Melbourne Region, VIC

💬 27 Jul 2026: A brother who lost his job and has no income urgently needs help with bills. Application from Melbourne Region, VIC

💬 30 Jun 2026: A father facing eviction and a custody battle urgently needs rent to secure housing for his son. Application from Northern Territory

❤️ 22 Jul 2026: $2,400 of Zakat distributed to a family facing eviction due to rent arrears in Northern Territory

💬 25 Jul 2026: A university student unable to work for six months needs help covering living costs for their family. Application from South East Queensland, QLD

❤️ 22 Jul 2026: $700 of Zakat distributed to a Gaza-displaced family rebuilding in Australia in Perth Region, WA

❤️ 22 Jul 2026: $700 of Zakat distributed to an asylum seeker facing financial hardship in Melbourne Region, VIC

💬 26 Jul 2026: A single mother with a young daughter needs help with urgent utility bills and a broken fridge. Application from Northern Suburbs, VIC

💬 27 Jul 2026: A mother of five is caring for her husband recovering from a stroke and needs help with bills. Application from Melbourne Region, VIC

❤️ 23 Jul 2026: $1,000 of Zakat distributed to a brother facing health challenges and unemployment in Adelaide / Inner Western Suburbs, SA

💬 26 Jul 2026: A student with a brain cyst needs help with rent and living costs while his visa is expiring. Application from Sydney Region, NSW

❤️ 23 Jul 2026: $500 of Zakat distributed to a single mother in financial hardship in Melbourne Region, VIC

❤️ 23 Jul 2026: $1,200 of Zakat distributed to a single mother caring for children with special needs in Sydney Region, NSW

❤️ 22 Jul 2026: $2,000 of Zakat distributed to a Gaza-displaced family rebuilding in Australia in South East Queensland, QLD

💬 27 Jul 2026: A brother on Jobseeker has paid off debts and has no money left for food until payday. Application from Inner City Suburbs, VIC

💬 24 Jul 2026: A father with a cancer patient spouse and dependent children needs help with rent, food, and essentials. Application from Melbourne Region, VIC

💬 24 Jul 2026: A family of nine cannot afford rent after the father had surgery and the eldest son was injured. Application from South East Queensland, QLD

💬 27 Jul 2026: A single mother living with her children and unemployed needs help with food and bills. Application from Sydney Region, NSW

Torn

April 7, 2021

Yusuf was torn. His wife on one side and his elderly parents on the other.

Yusuf's parents had arrived in Australia 2 months ago and applied for asylum. Initially his wife was supportive and welcomed them into their house and was willing to look after them until they received their permanent visa. Gradually however, his wife started getting less tolerant and first asked that his parents not use their second bedroom and instead sleep on mattresses in the lounge. She then started to insist that they don't eat with them at the same table, and her most recent outburst was to ask them to manage their own food and pay rent.

Yusuf's wife knew his parents were elderly, spoke no English and had no source of income. Yet, she was now threatening them with homelessness. Recently when Yusuf's father broke down in front of him, and told him they will leave as they didn't want to cause issues between him and his wife.

Yusuf just didn't know what to do.

He started calling up homelessness agencies to get advice on how he could ensure his parents had a place to stay and one of these agencies referred him to NZF. When our case officer received the case, she spoke to Yusuf and his wife to see if she could reach an amicable solution. We were able to come to an agreement where if NZF provided some ongoing financial support to cover rent & material aid for Yusuf's parents, his wife was supportive of them moving to a bigger house and his parents could stay in a separate bedroom and contribute rent to cover costs & food. While there are multiple issues here to address, our priority is to assist the person who is in need and Zakat eligible, who are the parents first.

We pray that this might be a solution that works for Yusuf, his parents and his wife, until his parents receive their permanent visa and are eligible for benefits. While it is extremely unfortunate that Yusuf was in a situation to choose between possibly losing his wife or homelessness for his parents, unfortunately our community does not want to acknowledge that we have a growing elderly population that have no where to turn to for support. There is much work to be done in this space so we are able to provide more holistic support to such cases.

Through paying your Zakat locally, we were able to save Yusuf's elderly parents from homelessness. Continue paying your Zakat locally so we can provide those in need with the love & care they deserve.

This story is based on a real person. Names and identifying details have been changed to protect privacy, and some images are AI-generated or stock.

Essential Support (Cost of Living)

Providing access to basic needs for Muslims in need.

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