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Zakat Questions Hotline

💬 6 May 2026: A single mother fleeing domestic violence on a bridging visa needs help with rent, utilities, and food. Application from Sydney Region, NSW

💬 7 May 2026: A single mother lost her casual job and needs help with groceries while searching for work. Application from Western Suburbs, VIC

💬 5 May 2026: A refugee struggling with daily living expenses seeks support to meet basic needs. Application from Sydney Region, NSW

💬 8 May 2026: A family of new arrivals struggling with low income needs help with overdue rent and utilities. Application from Perth Region, WA

💬 5 May 2026: A mother of four children including a newborn faces eviction and needs rent assistance. Application from Sydney Region, NSW

💬 7 May 2026: A family is struggling to cover rent, food, and essential supplies for their children. Application from Sydney Region, NSW

💬 5 May 2026: A refugee family is seeking support to meet their basic living needs. Application from Sydney Region, NSW

💬 5 May 2026: A refugee sister struggling with high living costs needs support with daily expenses. Application from Sydney Region, NSW

💬 5 May 2026: A Palestinian refugee sister is struggling to afford daily living expenses. Application from Sydney Region, NSW

💬 5 May 2026: A mother supporting two children while her husband is stranded overseas cannot pay utility bills. Application from Adelaide Region, SA

❤️ 6 May 2026: $4,611 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

❤️ 8 May 2026: $500 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 6 May 2026: A brother with ongoing health issues unable to find work needs urgent rent assistance. Application from Melbourne Region, VIC

💬 6 May 2026: A mother who fled domestic violence in April needs help with food and basic household essentials. Application from Sydney Region, NSW

💬 8 May 2026: A brother caring for siblings urgently needs assistance with food and groceries. Application from South Western Suburbs, NSW

💬 5 May 2026: A sister fleeing family violence is homeless with no income and urgently needs safe accommodation. Application from Melbourne Region, VIC

❤️ 8 May 2026: $1,100 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 8 May 2026: A family of five on pension with limited income is struggling to pay rent and replace appliances. Application from South Western Suburbs, NSW

💬 6 May 2026: A family of six with no work rights due to visa restrictions urgently needs rent and groceries. Application from Adelaide Region, SA

❤️ 8 May 2026: $10,000 of Zakat distributed to a brother in financial hardship in Sydney Region, NSW

💬 5 May 2026: A single mother with limited income is struggling to cover rent for her family. Application from Melbourne Region, VIC

💬 7 May 2026: A brother made homeless and unable to work urgently needs accommodation. Application from Melbourne Region, VIC

💬 6 May 2026: A father with young children recently arrived from Iraq needs emergency accommodation after a dispute. Application from South Western Suburbs, NSW

💬 6 May 2026: A mother of two caring for her husband in a nursing home needs help with rent. Application from Sydney Region, NSW

💬 7 May 2026: A family referred by community members is struggling to afford halal meat and food. Application from Melbourne Region, VIC

💬 5 May 2026: A single mother caring for two children and her elderly mother cannot afford her divorce fee. Application from Western Suburbs, NSW

💬 8 May 2026: A brother injured and unable to work needs urgent help with rent and transport costs. Application from Northern Suburbs, VIC

💬 6 May 2026: A mother of three on an asylum seeker visa with no work rights needs car registration. Application from Sydney Region, NSW

💬 6 May 2026: A brother who is mute and hearing impaired needs help with urologist fees. Application from Sydney Region, NSW

💬 5 May 2026: A single mother unemployed and on family payment needs help with utilities, car registration, and food. Application from South East Queensland, QLD

💬 5 May 2026: A single brother with skin conditions and language barriers needs medical care and living expenses. Application from Melbourne Region, VIC

💬 5 May 2026: A brother involved in a car accident cannot afford repairs and needs transport assistance. Application from Sydney Region, NSW

💬 9 May 2026: A mother of five fleeing domestic violence needs emergency accommodation and essentials. Application from Sydney Region, NSW

💬 8 May 2026: A mother of nine fleeing domestic violence on Centrelink cannot afford rent, medical care, or essentials. Application from Sydney Region, NSW

💬 6 May 2026: A single mother of three on a protection visa cannot work after a car accident and needs help with essentials. Application from Sydney Region, NSW

❤️ 6 May 2026: $1,700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 5 May 2026: A mother diagnosed with breast cancer on Centrelink needs help with medical costs. Application from Sydney Region, NSW

💬 7 May 2026: A mother of three on a student visa is struggling with rent, school fees, and insurance costs. Application from South Western Suburbs, NSW

💬 6 May 2026: A mother on disability pension caring for her injured son needs help with food and utilities. Application from Sydney Region, NSW

💬 8 May 2026: A mother of four caring for her mother with cancer needs food and Eid clothes for her children. Application from Sydney Region, NSW

💬 8 May 2026: A sister fleeing domestic violence on a temporary visa urgently needs shelter and food. Application from Sydney Region, NSW

💬 5 May 2026: A brother who lost his job faces eviction due to rent arrears and cannot afford food or bills. Application from Perth Region, WA

💬 6 May 2026: A brother without fuel or funds needs help with phone bills and basic expenses. Application from Sydney Region, NSW

💬 6 May 2026: A brother seeking rehabilitation treatment is unable to work and needs groceries and bills covered. Application from Melbourne Region, VIC

💬 7 May 2026: A brother injured at work awaiting compensation cannot afford urgent dental treatment after extractions. Application from Sydney Region, NSW

💬 5 May 2026: A refugee studying to recognise his overseas medical qualifications needs help with tuition and living costs. Application from Sydney Region, NSW

💬 6 May 2026: A single mother caring for a son with special needs cannot work and urgently needs housing. Application from South East Queensland, QLD

💬 6 May 2026: A brother who lost his job after his car was stolen needs help with rent and bills while awaiting visa renewal. Application from Melbourne Region, VIC

Growing from the dark into the light

July 5, 2021

As Arshad shared his story to our case worker, he couldn’t stop crying and saying about how much he wanted to do better to build a new life for his family. He and his family had been through incredible tests, but he didn’t want their struggles to limit their growth.

Arshad, with his wife and three children, used to live a comfortable life in their home country where he owned and managed a family business with his father. It wasn’t long after their business was reaching its height of success that a rebel gang took power and attacked his village. They openly threatened to hurt and kill his family if Arshad and his father didn’t pay the money they wanted. He told our case worker that the gang had committed horrendous acts to scare them into submission. They even broke his knee when he tried to stand up for his family, which resulted in a chronic knee injury that physically disables and limits his work options to this day.

Arshad decided to escape with his family and go to any country that grants them refuge from these horrors, but sadly he had to leave his parents behind as they were too ill to travel.  By 2017, he arrived in Australia with his wife and children to seek refuge, and they were granted Protection Visas (Bridging Visa A) to help them stay as asylum seekers in Australia.

A few months had gone past, and Arshad was realised that their tests were not over yet. The family received a total of $680 per fortnight from a local resource centre to help pay for all their expenses including rent, utilities, food, essentials and the children’s schooling. They were not entitled to Centrelink or any financial support from the government. As a result, Arshad and his family was struggling to meet their daily costs, let alone pay for their daughter’s expenses to let her participate in school programs despite being a high achiever.

Arshad tried his best to look for a job, anything that could help pay their bills and return his family to the comfortable life they once knew. Unfortunately, the chronic injury to his knee along with the lack of appropriate documents for immigration as an asylum seeker had left him with very limited options for work. He looked for help from as many places as he could and that’s how he reached out to NZF. Arshad told us that he and his family were Zakat payers back in his village while he was actively helping his local community to help the needy in his neighbourhood, He was ashamed of the conditions his family was in now and wants to grow out of this to become a Zakat payer again to help those in need.

Since the day he called us, we have been able to provide Arshad and his family with ongoing access to Essentials Vouchers (including food, medications, groceries etc.), financial assistance for basic needs, ‘Back to School’ funds for his children, and employment assistance through JobStart Assistance and our E.A.S.E. Pathway Program. So far, Arshad and his family have shown strength and determination in everything they do MashaAllah. We at NZF truly believe that through the power of local Zakat (and Allah), families like them can be empowered to grow towards a better future.

Names and places may have been changed to protect the identity of clients where appropriate.

Beyond Borders (Refugee & Asylum Seekers)

Supporting refugees, asylum seekers and those needing to settle in Australia due to displacement or other reasons to build a new life.

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