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Zakat Questions Hotline

💬 8 May 2026: A brother recovering from injury cannot afford rent while unable to work this winter. Application from Northern Suburbs, VIC

💬 12 May 2026: A father seeking work cares for two children and his unwell wife but cannot afford essentials after paying rent. Application from Sydney Region, NSW

❤️ 8 May 2026: $10,000 of Zakat distributed to a brother in financial hardship in Sydney Region, NSW

💬 11 May 2026: A father unable to work is seeking help with Islamic Studies tuition for his young daughter. Application from South Western Suburbs, NSW

💬 12 May 2026: A mother separated from her children needs rent and counselling while working toward reunification. Application from Melbourne Region, VIC

💬 11 May 2026: A brother on a bridging visa unable to access Centrelink needs help with rent and bills. Application from Melbourne Region, VIC

💬 9 May 2026: A single mother with no work rights and severe diabetes cannot afford rent, food, or medication. Application from Sydney Region, NSW

💬 11 May 2026: An Australian citizen stranded in Egypt after theft and superannuation delays needs urgent financial help. Application from Sydney Region, NSW

💬 11 May 2026: A brother is struggling to cover food, medication, and utility bills. Application from South Western Suburbs, NSW

💬 11 May 2026: A client waiting for NDIS access needs support with functional capacity assessment costs. Application from South East Queensland, QLD

💬 10 May 2026: A young carer supporting two siblings after losing both parents needs food, medication, and essentials. Application from Melbourne Region, VIC

💬 10 May 2026: A new mother in severe dental pain needs food, rent assistance, and car repairs for her family. Application from Sydney Region, NSW

💬 9 May 2026: A mother of five fleeing domestic violence urgently needs safe housing for her children. Application from Sydney Region, NSW

💬 11 May 2026: A brother injured at work awaiting WorkCover cannot afford rent, food, or medical treatment. Application from Adelaide Region, SA

❤️ 8 May 2026: $1,100 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 12 May 2026: A mother of five fled domestic violence and needs housing to reunite with her children. Application from Sydney Region, NSW

💬 12 May 2026: A mother of four caring full-time for her son with disability needs help with Centrelink debt. Application from Perth Region, WA

💬 12 May 2026: An elderly sister living alone on a pension needs couches and household essentials. Application from Melbourne Region, VIC

💬 11 May 2026: A brother barred from work for five years needs urgent help with rent, food, and dental care. Application from South East Queensland, QLD

💬 11 May 2026: A family in Liverpool is seeking assistance with Quran class fees for their child. Application from South Western Suburbs, NSW

❤️ 8 May 2026: $500 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 8 May 2026: A family of five with limited income is struggling to cover rent and replace essential appliances. Application from South Western Suburbs, NSW

💬 8 May 2026: A student caring for siblings needs help to cover food and groceries. Application from South Western Suburbs, NSW

❤️ 6 May 2026: $4,611 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 12 May 2026: An elderly couple with no income and serious health concerns need food and clothing urgently. Application from Sydney Region, NSW

💬 10 May 2026: A mother in housing with an incarcerated son needs help with overdue bills and groceries. Application from Western Suburbs, NSW

💬 8 May 2026: A mother of nine fleeing domestic violence cannot afford rent, medical care, or essentials for her children. Application from Sydney Region, NSW

💬 12 May 2026: A widower caring for four children cannot work and needs help with outstanding bills. Application from Melbourne Region, VIC

💬 9 May 2026: A brother recovering from surgery and grieving the loss of his newborn needs help with rent and medical bills. Application from Perth Region, WA

💬 11 May 2026: A father caring for his son with schizophrenia needs help with rent, food, and medication. Application from Sydney Region, NSW

💬 12 May 2026: A brother with unmedicated mental health conditions lost his job and urgently needs rent and food. Application from Melbourne Region, VIC

💬 8 May 2026: A father struggling as a new arrival to Australia needs help with rent arrears and utilities. Application from Perth Region, WA

💬 12 May 2026: A pregnant mother with an unwell husband urgently needs rent deposit and baby essentials. Application from Sydney Region, NSW

💬 12 May 2026: A brother on a bridging visa with health issues needs help with rent arrears while seeking suitable work. Application from Sydney Region, NSW

💬 11 May 2026: A brother managing type 2 diabetes needs food vouchers to afford appropriate meals. Application from Sydney Region, NSW

❤️ 6 May 2026: $1,700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 12 May 2026: A single mother of three from Afghanistan on Centrelink needs help with dental treatment. Application from Sydney Region, NSW

💬 11 May 2026: A mother of two left with nothing after divorce and bills needs groceries and essentials. Application from Sydney Region, NSW

💬 11 May 2026: A mother of three expecting her fourth child needs groceries after debt repayments take her Centrelink income. Application from Sydney Region, NSW

She Carried Them Across the World

March 23, 2026

She did not have time to take much. When Samira fled her home country in 2025, she left with her four children, their passports, and their phones. Her husband had been killed in the conflict. There was nothing else to take.

They made their way through several countries before eventually reaching Melbourne, arriving on humanitarian grounds. Samira was in her early forties, widowed, with four children aged seven, fourteen, fifteen and eighteen. She spoke very little English. She knew almost no one. She had no income, no rental history, and no savings left after the journey.

"We left with nothing except our phones and passports," she wrote in her application. "We need help to rent a house and provide my kids with the main necessities of life."

The cost of resettlement was immediate and relentless. Government payments were still being processed. Her income support was being reduced. She was simultaneously trying to secure housing in a city where landlords require references, income, and proof of stability, none of which she had.

Her caseworker noted that she was overwhelmed, trying to manage housing, immigration paperwork, and grief while keeping four children fed and functional. NZF allowed the case to remain open, giving her time to gather documents without adding pressure to an already impossible situation.

When she was ready, NZF provided Ramadan support, a voucher for household essentials, and Back to School assistance for her children. The support was modest in dollar terms. In the life of this family, it was a lifeline.

Her youngest was seven years old. He had spent much of his childhood in a warzone. He was now starting school in suburban Melbourne.

Your Zakat. Their Right.

Samira does not speak much English yet. You might pass her at the shopping centre, her children in tow, quietly navigating a country she never planned to move to. She is Hidden in Plain Sight, carrying a grief most of us cannot imagine, rebuilding a life from nothing in a country still unfamiliar.

Because of local Zakat, she did not face her first Ramadan in Australia alone. Her children went to school with what they needed. A widow who had lost everything was reminded that the Muslim community she had fled to was real, present, and paying attention.

Names and places may have been changed to protect the identity of clients where appropriate.

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