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Zakat Questions Hotline

💬 21 Apr 2026: A widowed refugee and single mother of four is struggling with debt and cannot cover basic living costs. Application from Northern Suburbs, VIC

❤️ 14 Apr 2026: $700 of Zakat distributed to an elderly brother on a bridging visa with no income who cannot afford rent or medication in Western Suburbs, NSW

❤️ 15 Apr 2026: $1,000 of Zakat distributed to a brother on a temporary visa without work rights after his government support payments ceased in Western Suburbs, NSW

❤️ 15 Apr 2026: $1,050 of Zakat distributed to a sister facing serious mental health challenges who needs psychiatric care and support in South Western Suburbs, NSW

❤️ 15 Apr 2026: $1,000 of Zakat distributed to a single mother of four young children struggling with rent and utility bills in South Western Suburbs, NSW

💬 20 Apr 2026: A brother facing a refugee visa tribunal cannot afford the legal fees to secure his residency in Australia. Application from Melbourne Region, VIC

❤️ 15 Apr 2026: $1,000 of Zakat distributed to a family of seven with five children who were displaced and placed in crisis accommodation in Western Suburbs, VIC

💬 21 Apr 2026: A family of eight is struggling to meet basic needs on one income and has been asked to vacate their home. Application from South Western Suburbs, NSW

💬 20 Apr 2026: A single mother caring for her elderly mother faces multiple health costs she cannot cover on Centrelink. Application from South Western Suburbs, NSW

❤️ 15 Apr 2026: $700 of Zakat distributed to a seriously ill brother unable to work for months who has fallen into rent arrears in Sydney Region, NSW

❤️ 15 Apr 2026: $700 of Zakat distributed to an elderly brother whose visa was denied and who cannot afford essential medications in Adelaide Region, SA

❤️ 15 Apr 2026: $1,200 of Zakat distributed to a single mother of three whose husband is incarcerated and whose child needs medication in Sydney Region, NSW

❤️ 15 Apr 2026: $700 of Zakat distributed to a sister who fled domestic violence and is now alone in Australia without family support in Northern Suburbs, VIC

❤️ 17 Apr 2026: $1,500 of Zakat distributed to a single mother who fled unsafe housing with her two children and needed emergency shelter in Melbourne Region, VIC

❤️ 14 Apr 2026: $400 of Zakat distributed to a Gaza-displaced elderly couple whose son's family is in financial crisis in Western Suburbs, VIC

❤️ 14 Apr 2026: $500 of Zakat distributed to a brother recovering from open heart surgery with no income and no stable housing in Western Suburbs, VIC

💬 21 Apr 2026: A mother of three who left work to care for her hospitalised son is now facing eviction after losing income. Application from Northern Suburbs, VIC

💬 20 Apr 2026: A father who recently lost his job has rent arrears and cannot afford food for his family. Application from South East Queensland, QLD

❤️ 15 Apr 2026: $7,000 of Zakat distributed to a student sister who lost her income and fell into significant rent arrears and debt in Southern Suburbs, WA

❤️ 17 Apr 2026: $500 of Zakat distributed to a sister recently hospitalised from stress who urgently needs her car registration covered in Western Suburbs, NSW

💬 21 Apr 2026: A single mother who was recently homeless has signed a new lease and needs advance rent and appliances. Application from Sydney Region, NSW

❤️ 15 Apr 2026: $700 of Zakat distributed to an asylum seeker brother under visa restrictions with no stable housing in Western Suburbs, VIC

💬 20 Apr 2026: A widowed mother of four with a disabled child needs a fridge, electricity and urgent medical care. Application from South Western Suburbs, NSW

❤️ 17 Apr 2026: $1,000 of Zakat distributed to a young brother made homeless after his family broke down who had been sleeping in his van in South Western Suburbs, NSW

❤️ 17 Apr 2026: $1,200 of Zakat distributed to a single mother of two who escaped domestic violence and relocated interstate in South Western Suburbs, NSW

💬 18 Apr 2026: A brother with back problems and no housing urgently needs rent and medical costs for his ill daughter. Application from Western Suburbs, VIC

❤️ 17 Apr 2026: $500 of Zakat distributed to a young family with two children facing eviction after the father's visa difficulties in South Eastern Suburbs, VIC

❤️ 17 Apr 2026: $3,236 of Zakat distributed to a family facing eviction due to rent arrears while managing on Centrelink payments in South Western Suburbs, NSW

❤️ 14 Apr 2026: $700 of Zakat distributed to a brother on a bridging visa with no income facing eviction and rent arrears in Northern Suburbs, VIC

❤️ 15 Apr 2026: $1,200 of Zakat distributed to a single mother of two who lost her job after her visa expired and has no income in Melbourne Region, VIC

💬 18 Apr 2026: A single mother whose home was broken into and robbed is behind on rent and needs urgent help to recover. Application from Sydney Region, NSW

❤️ 15 Apr 2026: $2,450 of Zakat distributed to a Gaza-displaced family whose daughter is deaf and blind needing more accessible housing in South Western Suburbs, NSW

💬 18 Apr 2026: A mother who recently separated used all her savings on bond and needs help with moving costs and essentials. Application from Melbourne Region, VIC

❤️ 15 Apr 2026: $2,720 of Zakat distributed to a family in rent arrears after the primary earner's extended illness left them without income in Perth Region, WA

❤️ 14 Apr 2026: $500 of Zakat distributed to a Gaza-displaced family with four young children rebuilding in Australia in South Western Suburbs, NSW

❤️ 15 Apr 2026: $500 of Zakat distributed to a recently separated sister facing rent arrears while working towards financial independence in Northern Suburbs, VIC

❤️ 14 Apr 2026: $500 of Zakat distributed to a single mother fleeing domestic violence with no income and serious health issues in Western Suburbs, VIC

💬 21 Apr 2026: A single mother of two has received an eviction notice due to unpaid rent and is in urgent need of assistance. Application from Sydney Region, NSW

❤️ 15 Apr 2026: $700 of Zakat distributed to a single mother with serious ongoing health issues struggling with debt and food insecurity in South Eastern Suburbs, VIC

❤️ 15 Apr 2026: $2,200 of Zakat distributed to a single mother whose husband abandoned the family who is at risk of homelessness in South Western Suburbs, NSW

💬 18 Apr 2026: A parent can afford Quran lessons for one child but needs help to enrol a second child in Islamic education. Application from South Western Suburbs, NSW

❤️ 14 Apr 2026: $700 of Zakat distributed to a brother who was homeless and on nil income while urgently seeking stable housing in Perth Region, WA

❤️ 17 Apr 2026: $2,680 of Zakat distributed to a brother injured at work who has had no income and faced rent arrears and food insecurity in South Western Suburbs, NSW

❤️ 15 Apr 2026: $700 of Zakat distributed to an unemployed student brother struggling to cover rent and daily essentials in Inner City Suburbs, VIC

She Carried Them Across the World

March 23, 2026

She did not have time to take much. When Samira fled her home country in 2025, she left with her four children, their passports, and their phones. Her husband had been killed in the conflict. There was nothing else to take.

They made their way through several countries before eventually reaching Melbourne, arriving on humanitarian grounds. Samira was in her early forties, widowed, with four children aged seven, fourteen, fifteen and eighteen. She spoke very little English. She knew almost no one. She had no income, no rental history, and no savings left after the journey.

"We left with nothing except our phones and passports," she wrote in her application. "We need help to rent a house and provide my kids with the main necessities of life."

The cost of resettlement was immediate and relentless. Government payments were still being processed. Her income support was being reduced. She was simultaneously trying to secure housing in a city where landlords require references, income, and proof of stability, none of which she had.

Her caseworker noted that she was overwhelmed, trying to manage housing, immigration paperwork, and grief while keeping four children fed and functional. NZF allowed the case to remain open, giving her time to gather documents without adding pressure to an already impossible situation.

When she was ready, NZF provided Ramadan support, a voucher for household essentials, and Back to School assistance for her children. The support was modest in dollar terms. In the life of this family, it was a lifeline.

Her youngest was seven years old. He had spent much of his childhood in a warzone. He was now starting school in suburban Melbourne.

Your Zakat. Their Right.

Samira does not speak much English yet. You might pass her at the shopping centre, her children in tow, quietly navigating a country she never planned to move to. She is Hidden in Plain Sight, carrying a grief most of us cannot imagine, rebuilding a life from nothing in a country still unfamiliar.

Because of local Zakat, she did not face her first Ramadan in Australia alone. Her children went to school with what they needed. A widow who had lost everything was reminded that the Muslim community she had fled to was real, present, and paying attention.

Names and places may have been changed to protect the identity of clients where appropriate.

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