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Zakat Questions Hotline

💬 5 Mar 2026: Single mother of 4, two with special needs, cannot replace her broken fridge and washing machine in Outer Western Suburbs, VIC.

💬 5 Mar 2026: "For 5 years I have been separated from my children. Now injured and unable to work." Seeking help in South Western Suburbs, NSW.

❤️ 28 Feb 2026: $1,200 of Zakat given to a migrant family with no income after the husband returned from medical treatment in Southern Suburbs, NSW

❤️ 28 Feb 2026: $3,000 of Zakat given to a sister fleeing family violence, for emergency vehicle and safety support in Western Suburbs, VIC

❤️ 28 Feb 2026: $2,000 of Zakat given to a father of 3 rebuilding life after years of incarceration, for rent in South Eastern Suburbs, VIC

💬 5 Mar 2026: Sister fleeing domestic violence with an AVO, left with no income and a young child to care for in North Western Suburbs, NSW.

💬 2 Mar 2026: Family of 4 in rent and bill arrears during Ramadan, with children hoping for new Eid clothes. South Western Suburbs, NSW.

❤️ 28 Feb 2026: $2,564 of Zakat given to a single mother of 4 struggling after divorce with no child support, for rent in Northern Suburbs, VIC

💬 6 Mar 2026: Sister fleeing domestic violence, referred by a social worker, facing homelessness and trauma in South Eastern Suburbs, VIC.

❤️ 28 Feb 2026: $2,500 of Zakat given to a brother on reduced workers' comp, for daily living costs in Inner Western Suburbs, NSW

💬 6 Mar 2026: "My husband cannot work and is not on Centrelink. We are struggling for food and medicine." Application from Geelong Suburbs, VIC.

❤️ 4 Mar 2026: $500 of Zakat given to a sister abandoned during divorce with only $345 left to her name, for groceries in South Western Suburbs, NSW

💬 6 Mar 2026: "Elderly family from Gaza in need of help with rent, medicine and transport." Application from South Western Suburbs, NSW.

❤️ 28 Feb 2026: $1,200 of Zakat given to a single mother of 4 young children to help secure accommodation bond in Western Suburbs, NSW

💬 6 Mar 2026: Mother of 4, one child has Down syndrome and a heart condition, urgently needs Ramadan support in South Western Suburbs, NSW.

❤️ 4 Mar 2026: $400 of Zakat given to a Gaza refugee who arrived with nothing but his clothes, for emergency food in Western Suburbs, VIC

💬 5 Mar 2026: Single mother with no family in Australia had cancer surgery today and her car has broken down. Southern Suburbs Brisbane, QLD.

❤️ 4 Mar 2026: $800 of Zakat given to a sister battling cancer and raising 3 children alone, for groceries in South Western Suburbs, NSW

❤️ 4 Mar 2026: $900 of Zakat given to an unemployed sister helping fund her daughter's final-year university fees in Southern Suburbs, WA

❤️ 28 Feb 2026: $3,000 of Zakat given to a homeless brother with no income, for furniture and emergency food support in Western Suburbs, VIC

💬 4 Mar 2026: "I have been homeless with my 3-month-old son." Now offered social housing but has nothing to move in with. Northern Suburbs, VIC.

💬 5 Mar 2026: "Me and my 3 children are living in a tent in someone's garage." Urgent housing help needed in South Western Suburbs, NSW.

❤️ 4 Mar 2026: $6,200 of Zakat given to a father of 2 young babies in rent arrears after losing work for a month in Northern Suburbs, VIC

💬 5 Mar 2026: Afghan refugee single mother of 7, son made the national boxing team but the family has no income. Northern Suburbs, ACT.

💬 2 Mar 2026: "I am a new revert and was homeless with my son. I need help with the rental bond to move into my new home." Inner Western Suburbs, NSW.

💬 4 Mar 2026: Elderly cancer survivor who can no longer work, selling food in the community just to survive. Seeking daily living help, Regional VIC.

❤️ 28 Feb 2026: $2,021 of Zakat given to a brother diagnosed with cancer, ineligible for govt support, for rent in Northern Suburbs, VIC

❤️ 28 Feb 2026: $1,840 of Zakat given to a single sister carrying her father's $26,000 hospital bill while unemployed in Eastern Suburbs, VIC

💬 4 Mar 2026: Syrian refugee family of 6 arrived mid-2025, overwhelmed by rent, medications and bills with no income. Southern Suburbs Perth, WA.

💬 4 Mar 2026: "My husband had a liver transplant and needs full-time care. I am now the sole caregiver with no income." Western Suburbs, VIC.

❤️ 28 Feb 2026: $1,450 of Zakat given to a sister facing rent arrears, overdue utility bills and no food left in her home in Geelong, VIC

❤️ 28 Feb 2026: $1,200 of Zakat given to a father whose 5 sons are memorising Quran full-time, for their tuition in Inner Western Suburbs, NSW

💬 3 Mar 2026: Gazan brother injured and unable to work, wife and 2-year-old daughter in financial hardship in South Western Suburbs, NSW.

❤️ 28 Feb 2026: $1,200 of Zakat given to a mother raising 2 children with epilepsy and mental health conditions in Southern Suburbs, NSW

💬 2 Mar 2026: Sister fleeing family violence, referred by partner organisation, seeking emergency housing in Northern Suburbs, VIC.

❤️ 28 Feb 2026: $1,400 of Zakat given to a family in financial hardship, for food and clothing for their children in Inner Western Suburbs, NSW

💬 3 Mar 2026: "I have no money for iftar and am eating only bread and tea." Urgent Ramadan food assistance needed in South Western Suburbs, NSW.

❤️ 27 Feb 2026: $1,000 of Zakat distributed to a brother with a disability for specialized equipment in Eastern Suburbs, WA

💬 Feb 26, 2026: "Family facing financial hardship; husband works temporarily as a berry picker, income insufficient for basic necessities." Application from Regional NSW

💬 Feb 25, 2026: "Unemployed Afghan refugee family struggling to cover essential living costs, as Centrelink payments are insufficient." Application from Northern Suburbs, VIC

💬 Feb 25, 2026: "Single mother entirely responsible for her baby's expenses, receiving no financial support from overseas husband." Application from Western Suburbs, NSW

❤️ 28 Feb 2026: $1,100 of Zakat distributed to a widow for overdue rent and grocery support in South Western Suburbs, NSW

❤️ 26 Feb 2026: $800 of Zakat distributed for a single mother’s emergency living expenses in Northern Suburbs, QLD

❤️ 27 Feb 2026: $550 of Zakat distributed to a brother for emergency car repairs to maintain employment in Southern Suburbs, VIC

❤️ 28 Feb 2026: $450 of Zakat distributed for an elderly brother’s urgent home repairs in Eastern Suburbs, NSW

💬 Feb 28, 2026: "Sudanese refugee and courier facing overwhelming financial pressure, vehicle repairs, and delaying critical medical care." Application from Western Suburbs, NSW

💬 Feb 27, 2026: "Assault victim unable to drive Uber. Currently 4 weeks in rent arrears, unable to pay bills, and in desperate need of food vouchers." Application from Western Suburbs, NSW

❤️ 26 Feb 2026: $100 of Sadaqah distributed to a sister needing essential grocery support in South Western Suburbs, NSW

❤️ 27 Feb 2026: $350 of Zakat distributed for a refugee family’s essential utility bills in South East Suburbs, VIC

❤️ 25 Feb 2026: $700 of Zakat distributed for a family’s essential furniture after relocating in Western Suburbs, NSW

💬 Feb 26, 2026: "International student dependant with a young child and another on the way, burdened by massive debt from home country." Application from South Australia

💬 Feb 25, 2026: "Mother of 4 who fled an abusive husband. Currently in urgent need of safe accommodation and basic support for her children." Application from Western Suburbs, NSW

❤️ 27 Feb 2026: $1,500 of Zakat distributed for a family facing eviction due to medical hardship in Western Suburbs, VIC

❤️ 27 Feb 2026: $7,000 of Zakat distributed for a family facing urgent funeral debt in South Western Suburbs, NSW

💬 Feb 25, 2026: "Single mother of two, facing severe financial hardship and medical conditions after escaping domestic violence." Application from Western Suburbs, NSW

❤️ 27 Feb 2026: $500 of Zakat distributed to a homeless brother for emergency rent support in Inner City Suburbs, VIC

❤️ 28 Feb 2026: $2,000 of Zakat distributed for a family’s bond payment to secure stable housing in South East Suburbs, QLD

💬 Feb 26, 2026: "Single mother in severe debt after urgently bringing daughter to Australia following father's death; struggling with basic costs." Application from Eastern VIC

💬 Feb 25, 2026: "Single mother and caregiver to children with mental health issues. Rejected for disability pension; needs urgent food assistance for Ramadan." Application from Western Suburbs, VIC

❤️ 26 Feb 2026: $250 of Sadaqah to a brother for urgent transport to medical appointments in Northern Suburbs, SA

❤️ 25 Feb 2026: $300 of Sadaqah for an asylum seeker’s urgent phone and internet bills in Western Suburbs, VIC

💬 Feb 26, 2026: "Young worker unable to work after a severe motorbike accident causing a concussion; urgently needs help with medical costs." Application from Regional NSW

❤️ 26 Feb 2026: $600 of Zakat distributed to a sister escaping domestic violence for safe housing in Southern Suburbs, WA

❤️ 28 Feb 2026: $500 of Zakat distributed to a sister for critical medication and health costs in Western Suburbs, VIC

❤️ 25 Feb 2026: $900 of Zakat distributed to a student struggling with basic living costs in Inner City Suburbs, QLD

❤️ 25 Feb 2026: $1,200 of Zakat distributed to a brother facing sudden job loss and rent arrears in Western Suburbs, NSW

❤️ 26 Feb 2026: $400 of Zakat distributed to a sister for children's school essentials and clothing in Northern Suburbs, NSW

Jobless and in debt with no means to support his growing family

December 7, 2021

Jafar and his wife married overseas and migrated to Australia looking for a better life, but a number of issues back home made it difficult for them to go back and so they have been on a protection visa ever since. To continue with living in Australia, Jafar started working multiple shifts as an Uber driver and in a local café to provide for his growing family.  

Jafar’s story is reflective of many that have been hit by the social and financial impacts of COVID-19 time and time again for the past 2 years. Last year, he approached NZF for assistance with his rental payments and solving his rental debt as he wasn’t earning enough to keep up with his expenses despite working multiple jobs. However, calamity struck twice as hard this year as he was left jobless without any income because of lockdown surges throughout the state with a rental debt to keep up with. During this time, he found that his wife was pregnant which became bittersweet as they both learnt that this is a high-risk pregnancy, and she would also have to stop working until her condition was better. 

Jobless, in debt and with a pregnant wife to provide for, Jafar was losing hope and worried that all his hardwork from last year would be for nothing. He wasn’t entitled to any Government benefits or aid in the financial, rental, or medical services due to being on a protection visa. So he reached out to the caseworkers at NZF once again with the hopes of finding a solution as they did before. Jafar and his wife were provided emergency financial aid and food vouchers to help them keep going until the state opens again. We were also able to get in touch with his rental agent and landlord to find that they were very happy with helping with his rental debt as he has been paying his rent on time.  

The story of Jafar and his wife is evident of the provision and blessings that Allah provides through ways we would have never even thought of. Alhamdulillah, with the support provided through the community’s generous donations, Jafar and his wife are now able to look forward to having their baby in a safe home and returning to work properly as the world slowly opens up from its COVID-19 slumber. 

Names and places may have been changed to protect the identity of clients where appropriate.

Essential Support (Cost of Living)

Providing access to basic needs for Muslims in need.

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