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Zakat Questions Hotline

💬 10 May 2026: A young carer supporting two siblings after losing both parents needs food, medication, and essentials. Application from Melbourne Region, VIC

❤️ 8 May 2026: $500 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 9 May 2026: A brother recovering from surgery and grieving the loss of his newborn needs help with rent and medical bills. Application from Perth Region, WA

💬 12 May 2026: A mother of four caring full-time for her son with disability needs help with Centrelink debt. Application from Perth Region, WA

💬 8 May 2026: A mother of nine fleeing domestic violence cannot afford rent, medical care, or essentials for her children. Application from Sydney Region, NSW

💬 9 May 2026: A mother of five fleeing domestic violence urgently needs safe housing for her children. Application from Sydney Region, NSW

💬 8 May 2026: A student caring for siblings needs help to cover food and groceries. Application from South Western Suburbs, NSW

💬 10 May 2026: A new mother in severe dental pain needs food, rent assistance, and car repairs for her family. Application from Sydney Region, NSW

💬 12 May 2026: A mother separated from her children needs rent and counselling while working toward reunification. Application from Melbourne Region, VIC

💬 8 May 2026: A brother recovering from injury cannot afford rent while unable to work this winter. Application from Northern Suburbs, VIC

💬 11 May 2026: A brother on a bridging visa unable to access Centrelink needs help with rent and bills. Application from Melbourne Region, VIC

💬 12 May 2026: A mother of five fled domestic violence and needs housing to reunite with her children. Application from Sydney Region, NSW

💬 11 May 2026: A brother managing type 2 diabetes needs food vouchers to afford appropriate meals. Application from Sydney Region, NSW

❤️ 6 May 2026: $4,611 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 11 May 2026: A client waiting for NDIS access needs support with functional capacity assessment costs. Application from South East Queensland, QLD

💬 11 May 2026: A mother of two left with nothing after divorce and bills needs groceries and essentials. Application from Sydney Region, NSW

💬 11 May 2026: An Australian citizen stranded in Egypt after theft and superannuation delays needs urgent financial help. Application from Sydney Region, NSW

💬 11 May 2026: A brother is struggling to cover food, medication, and utility bills. Application from South Western Suburbs, NSW

💬 8 May 2026: A father struggling as a new arrival to Australia needs help with rent arrears and utilities. Application from Perth Region, WA

💬 12 May 2026: A pregnant mother with an unwell husband urgently needs rent deposit and baby essentials. Application from Sydney Region, NSW

💬 11 May 2026: A brother barred from work for five years needs urgent help with rent, food, and dental care. Application from South East Queensland, QLD

💬 12 May 2026: An elderly sister living alone on a pension needs couches and household essentials. Application from Melbourne Region, VIC

❤️ 8 May 2026: $1,100 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 12 May 2026: A father seeking work cares for two children and his unwell wife but cannot afford essentials after paying rent. Application from Sydney Region, NSW

💬 12 May 2026: A brother on a bridging visa with health issues needs help with rent arrears while seeking suitable work. Application from Sydney Region, NSW

💬 9 May 2026: A single mother with no work rights and severe diabetes cannot afford rent, food, or medication. Application from Sydney Region, NSW

❤️ 8 May 2026: $10,000 of Zakat distributed to a brother in financial hardship in Sydney Region, NSW

💬 11 May 2026: A father caring for his son with schizophrenia needs help with rent, food, and medication. Application from Sydney Region, NSW

💬 12 May 2026: An elderly couple with no income and serious health concerns need food and clothing urgently. Application from Sydney Region, NSW

💬 11 May 2026: A brother injured at work awaiting WorkCover cannot afford rent, food, or medical treatment. Application from Adelaide Region, SA

💬 10 May 2026: A mother in housing with an incarcerated son needs help with overdue bills and groceries. Application from Western Suburbs, NSW

❤️ 6 May 2026: $1,700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 8 May 2026: A family of five with limited income is struggling to cover rent and replace essential appliances. Application from South Western Suburbs, NSW

💬 12 May 2026: A widower caring for four children cannot work and needs help with outstanding bills. Application from Melbourne Region, VIC

💬 12 May 2026: A brother with unmedicated mental health conditions lost his job and urgently needs rent and food. Application from Melbourne Region, VIC

💬 11 May 2026: A mother of three expecting her fourth child needs groceries after debt repayments take her Centrelink income. Application from Sydney Region, NSW

💬 11 May 2026: A family in Liverpool is seeking assistance with Quran class fees for their child. Application from South Western Suburbs, NSW

💬 11 May 2026: A father unable to work is seeking help with Islamic Studies tuition for his young daughter. Application from South Western Suburbs, NSW

💬 12 May 2026: A single mother of three from Afghanistan on Centrelink needs help with dental treatment. Application from Sydney Region, NSW

At the burial site

April 9, 2021

Can you imagine finding yourself at a burial site, doing the paper work to bury your wife who passed away unexpectedly, and finding out that you don't have sufficient funds to cover the cost of the burial?

That is exactly the situation Ahmed found himself in subhan Allah. Ahmed's wife passed away unexpectedly due to medical complications and before he knew it, her Janaza and burial needed to be performed. Ahmed assumed his savings would cover the cost of the burial, he found the total exceeding $14k. After using up his savings, he found himself short of nearly $7k on the day of burial, at the burial site!

The burial company refused to proceed with the burial until payment was sorted and Ahmed broke down in tears. He was exhausted and was drawing a blank with no idea what to do. A friend gave NZF a call and explained the situation. Our case worker spoke to the burial company and advised hat NZF will cover the difference in the cost of the burial, based upon which they proceeded with the burial Alhamdulillah.

While we have a robust process to ensure people who reach out for assistance are eligible through income verification, bank statements and other aspects of an application - in some instances such as Ahmed's, an exception process is followed to deal with the emergency at hand. Our priority in such instances is to fulfil the rights those in need in such circumstances. After Ahmed had settled down after a few days, we reached out to him to complete our due dilligence in verifying his eligibility for Zakat.

It is situations like this that Zakat has been designed for. Burial costs are surprisingly expensive and most people do not have the funds lying around when a sudden death occurs in the family. Alhamdulillah through your local Zakat, we were able to assist Ahmed during this time of critical need, reinforcing to him and others in need that their community is there to look after them. Jazaak Allah Khair for paying your Zakat locally.

Names and places may have been changed to protect the identity of clients where appropriate.

Dignified Ending

Supporting Australian Muslims and their families to prepare for the life Hereafter

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