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Zakat Questions Hotline

💬 5 May 2026: A brother involved in a car accident cannot afford repairs and needs transport assistance. Application from Sydney Region, NSW

💬 7 May 2026: A family is struggling to cover rent, food, and essential supplies for their children. Application from Sydney Region, NSW

💬 7 May 2026: A family referred by community members is struggling to afford halal meat and food. Application from Melbourne Region, VIC

💬 6 May 2026: A single mother fleeing domestic violence on a bridging visa needs help with rent, utilities, and food. Application from Sydney Region, NSW

❤️ 8 May 2026: $1,100 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 5 May 2026: A single mother unemployed and on family payment needs help with utilities, car registration, and food. Application from South East Queensland, QLD

💬 5 May 2026: A refugee family is seeking support to meet their basic living needs. Application from Sydney Region, NSW

❤️ 6 May 2026: $4,611 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 5 May 2026: A sister fleeing family violence is homeless with no income and urgently needs safe accommodation. Application from Melbourne Region, VIC

💬 6 May 2026: A brother without fuel or funds needs help with phone bills and basic expenses. Application from Sydney Region, NSW

💬 5 May 2026: A mother of four children including a newborn faces eviction and needs rent assistance. Application from Sydney Region, NSW

💬 5 May 2026: A refugee struggling with daily living expenses seeks support to meet basic needs. Application from Sydney Region, NSW

💬 6 May 2026: A mother on disability pension caring for her injured son needs help with food and utilities. Application from Sydney Region, NSW

💬 5 May 2026: A Palestinian refugee sister is struggling to afford daily living expenses. Application from Sydney Region, NSW

❤️ 8 May 2026: $500 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

❤️ 6 May 2026: $1,700 of Zakat distributed to a family facing eviction due to rent arrears in Sydney Region, NSW

💬 6 May 2026: A father with young children recently arrived from Iraq needs emergency accommodation after a dispute. Application from South Western Suburbs, NSW

💬 8 May 2026: A family of five on pension with limited income is struggling to pay rent and replace appliances. Application from South Western Suburbs, NSW

💬 9 May 2026: A mother of five fleeing domestic violence needs emergency accommodation and essentials. Application from Sydney Region, NSW

💬 5 May 2026: A mother diagnosed with breast cancer on Centrelink needs help with medical costs. Application from Sydney Region, NSW

💬 8 May 2026: A sister fleeing domestic violence on a temporary visa urgently needs shelter and food. Application from Sydney Region, NSW

💬 8 May 2026: A family of new arrivals struggling with low income needs help with overdue rent and utilities. Application from Perth Region, WA

💬 5 May 2026: A single mother caring for two children and her elderly mother cannot afford her divorce fee. Application from Western Suburbs, NSW

💬 5 May 2026: A single brother with skin conditions and language barriers needs medical care and living expenses. Application from Melbourne Region, VIC

💬 8 May 2026: A brother injured and unable to work needs urgent help with rent and transport costs. Application from Northern Suburbs, VIC

❤️ 8 May 2026: $10,000 of Zakat distributed to a brother in financial hardship in Sydney Region, NSW

💬 6 May 2026: A mother of three on an asylum seeker visa with no work rights needs car registration. Application from Sydney Region, NSW

💬 6 May 2026: A brother who lost his job after his car was stolen needs help with rent and bills while awaiting visa renewal. Application from Melbourne Region, VIC

💬 8 May 2026: A brother caring for siblings urgently needs assistance with food and groceries. Application from South Western Suburbs, NSW

💬 5 May 2026: A refugee sister struggling with high living costs needs support with daily expenses. Application from Sydney Region, NSW

💬 6 May 2026: A single mother caring for a son with special needs cannot work and urgently needs housing. Application from South East Queensland, QLD

💬 6 May 2026: A brother who is mute and hearing impaired needs help with urologist fees. Application from Sydney Region, NSW

💬 6 May 2026: A brother with ongoing health issues unable to find work needs urgent rent assistance. Application from Melbourne Region, VIC

💬 6 May 2026: A family of six with no work rights due to visa restrictions urgently needs rent and groceries. Application from Adelaide Region, SA

💬 7 May 2026: A brother made homeless and unable to work urgently needs accommodation. Application from Melbourne Region, VIC

💬 7 May 2026: A mother of three on a student visa is struggling with rent, school fees, and insurance costs. Application from South Western Suburbs, NSW

💬 5 May 2026: A brother who lost his job faces eviction due to rent arrears and cannot afford food or bills. Application from Perth Region, WA

💬 5 May 2026: A single mother with limited income is struggling to cover rent for her family. Application from Melbourne Region, VIC

💬 5 May 2026: A mother supporting two children while her husband is stranded overseas cannot pay utility bills. Application from Adelaide Region, SA

💬 5 May 2026: A refugee studying to recognise his overseas medical qualifications needs help with tuition and living costs. Application from Sydney Region, NSW

💬 7 May 2026: A single mother lost her casual job and needs help with groceries while searching for work. Application from Western Suburbs, VIC

💬 6 May 2026: A single mother of three on a protection visa cannot work after a car accident and needs help with essentials. Application from Sydney Region, NSW

💬 8 May 2026: A mother of four caring for her mother with cancer needs food and Eid clothes for her children. Application from Sydney Region, NSW

💬 6 May 2026: A brother seeking rehabilitation treatment is unable to work and needs groceries and bills covered. Application from Melbourne Region, VIC

💬 8 May 2026: A mother of nine fleeing domestic violence on Centrelink cannot afford rent, medical care, or essentials. Application from Sydney Region, NSW

💬 6 May 2026: A mother who fled domestic violence in April needs help with food and basic household essentials. Application from Sydney Region, NSW

💬 6 May 2026: A mother of two caring for her husband in a nursing home needs help with rent. Application from Sydney Region, NSW

💬 7 May 2026: A brother injured at work awaiting compensation cannot afford urgent dental treatment after extractions. Application from Sydney Region, NSW

You're not alone

August 3, 2022

Basma was a teenager living in Australia with her father and brother, reliant on their support. Little did she know that she’d become a victim of physical and emotional abuse from her own family.

Basma was like any other Muslim teenager we would know – she was young and ambitious with hopes about doing something great in life. Sadly, this was all overshadowed by the constant abuse she faced as a child which now haunts her in her adolescence.

Nearly a year ago, Basma and her family had moved and settled into a new home where they hoped to start fresh, but nothing really changed. She felt unsafe in her own home as her father and brother would constantly abuse her verbally, physically, psychologically and even sexually. Basma always needed to watch her back in case either one of them decided to attack her. As she grew up, life with her father and brother was becoming unbearable, and so she decided to take a stand and fight for herself.

At the age of 18, Basma hid in her closet and called the police. She told them everything from start to finish, and that she wanted to leave this house and find a place where they couldn’t get to her. Alhamdulillah, after further investigation, the police finally came to the house and helped Basma move out temporarily into a safe house. Her family did all they could to dispel her reports of abuse claiming that she was exaggerating. Her brother even tried to contact her and find out where she was, which got him in trouble with the police.

After some time, Basma decided to move from the refuge and stay in a hotel away from the region worrying that her family would find her eventually. She only had a handful of cash to support her and pay for the hotel; Basma didn’t have the opportunity to get job or apply for Centrelink support to provide some income for herself. So, she reached out to NZF hoping that they had enough donations to fund her daily expenses.

Once she met with our caseworkers, Basma was immediately given financial support to cover her accommodation, daily needs, and public transport expenses. Along with that, our team also helped Basma get back on her feet by giving her access to other support networks, services and resources she needed. Basma recently also asked for help with job applications so she could have a stable income to live in a safer environment and give back to the community when she grows up.

Your Zakat and Sadaqah empowers young sisters like Basma who need to grow sustainably and become advocates of Islam in the wider Australian community.

Names and places may have been changed to protect the identity of clients where appropriate.

Healing Forward (Domestic & Family Violence)

The Healing Forward program is to raise awareness, assist survivors of domestic and family violence, which includes both men & women as well as children under their care that they simply do not have the means to provide for.

More Case Stories

Outstanding Bills and School Fees

Outstanding Bills and School Fees

She Carried Them Across the World

She Carried Them Across the World

Hungry In A Hostel

Hungry In A Hostel

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